Privacy Policy

1. Introduction

Welcome to KosheliTravel. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. This may include:

• Name and Contact Data (e.g., email address, phone number).
• Travel Preferences and History.
• Browsing History (for AI recommendations and site improvement).
• Payment Information (processed securely by third-party payment gateways).

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To facilitate account creation and logon process.
• To send administrative information to you.
• To fulfill and manage your orders, payments, returns, and exchanges.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send you marketing and promotional communications.
• To personalize your experience and provide AI-driven travel recommendations.
• For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, marketing, and your experience.

4. Information Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, airlines, hotels, tour operators).

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or can be detailed here).

7. AI Recommendations

When you use our AI recommendations feature, the preferences and browsing history you provide are processed by our AI model to generate travel suggestions. This data is handled in accordance with this privacy policy and used solely for the purpose of enhancing your travel planning experience.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or delete your information. Please contact us to exercise these rights.

9. Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last modified" date. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. Contacting Us

If you have questions or comments about this notice, you may contact us using the information on our Contact Us page.